Built for the
modern shop
Cipher combines a powerful AI diagnostic engine with a growing global database of vehicle repair history, searchable by VIN. Built by technicians, for technicians.
AI Diagnostic Chat
Describe symptoms in plain language. Cipher returns ranked probable causes with confidence scores, estimated repair time, and parts needed, informed by the vehicle's real repair history.
Global VIN History
Every repair logged in Cipher builds a searchable vehicle history by VIN. Search any VIN to see past repairs across all shops on the network. The more shops that contribute, the richer the data.
VIN Scanner
Scan a VIN from your phone camera or type it in. Instantly pull vehicle specs, decode packages, and access the vehicle's full repair history from the global database.
Mobile App
Full diagnostic access from your phone. Scan VINs, chat with Cipher, view repair history, and manage tickets from the shop floor.
Ticket System
Track every diagnostic from start to finish. Auto-numbered tickets with status tracking, assignments, and complete repair history.
Collective Knowledge Base
Every completed repair feeds into a shared knowledge base that spans the entire Cipher network. Over time, the collective repair data helps inform better diagnoses for every shop.
How the AI engine works
Three stages from symptom to solution, informed by the global VIN repair history.
Extraction
Your symptom description is processed to extract vehicle system, DTC codes, mileage, and environmental context. The vehicle's VIN is used to pull its full repair history from the global database.
Analysis
The extracted data is analyzed alongside the vehicle's VIN repair history and similar repairs across the network to identify and rank probable causes by confidence.
Recommendation
You receive a prioritized list of diagnoses with confidence scores, repair steps, estimated time, and parts needed. Log the outcome to contribute back to the global VIN history.
Extraction
Your symptom description is processed to extract vehicle system, DTC codes, mileage, and environmental context. The vehicle's VIN is used to pull its full repair history from the global database.
Analysis
The extracted data is analyzed alongside the vehicle's VIN repair history and similar repairs across the network to identify and rank probable causes by confidence.
Recommendation
You receive a prioritized list of diagnoses with confidence scores, repair steps, estimated time, and parts needed. Log the outcome to contribute back to the global VIN history.
The old way vs. Cipher
See how Cipher compares to traditional diagnostic workflows.
| Feature | Cipher | Traditional Workflow |
|---|---|---|
| AI-powered diagnostics | ||
| Global VIN repair history | ||
| Natural language input | ||
| Mobile app with VIN scanning | Limited | |
| Cross-shop vehicle intelligence | ||
| Real-time team collaboration | ||
| VIN decode and vehicle lookup | ||
| Structured repair output |
Ready to try Cipher?
Cipher is free during early access. Sign up now and help build the world's vehicle repair history.